Shipping & Returns Policy


**Effective Date:** July 4, 2026 Thank you for shopping with Hair Seyta! We are dedicated to delivering our innovative protective styling solutions to you quickly and safely. Please review our shipping and return practices below.


1. Shipping Policy


* **Processing Time:** All orders are processed within 1–4 business days. Orders are not shipped or delivered on weekends or holidays.


* **Shipping Rates & Estimates:** Shipping charges for your order will be calculated and displayed at checkout.


* **Shipment Confirmation & Order Tracking:** You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).


* **Damages:** Hair Seyta is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim, or reach out to our support team so we can assist you with the process.


2. Returns & Refunds Policy


* **Return Window:** We accept returns on items within **14 days** of delivery.


* **Eligibility Criteria:** To be eligible for a return, your SEYTA™ must be **unopened, unused, and in the exact original holographic packaging** with all seals intact. We cannot accept returns or issue refunds for items that have been opened or tried on due to sanitary and hygiene regulations.


* **Return Shipping:** Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable.


* **How to Start a Return:** To initiate a return, please contact us via our [Contact Us Page] with your order number and proof of purchase.


3. Exchanges


We only replace items if they arrive defective or damaged prior to transit. If you need to exchange an item for the same product, please reach out to us directly through our contact page.